Cookie Policy
Last updated: November 2024
This Cookie Policy explains how BrightBrain AI and its partners use cookies and similar tracking technologies on our website and services.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, mobile phone, or tablet) when you visit our website. They are widely used to remember your preferences, understand how you use our site, and deliver personalized content.
Cookies are harmless and do not contain any personal data unless you provide it. You can control how cookies are used through your browser settings.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functionalities such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function as intended.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting information about the pages you visit, the time spent on pages, and any errors encountered. This data helps us improve website performance and user experience.
Functional Cookies
These cookies allow the website to remember your choices (such as your language preference, login information, or region) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we use.
Marketing/Targeting Cookies
These cookies are used to track your behavior and interests to deliver personalized advertising and marketing content. They may be set by advertising networks and allow advertisers to show you relevant ads across different websites.
3. Duration of Cookies
Cookies can be either session cookies or persistent cookies:
- Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session during your visit.
- Persistent Cookies: These cookies remain on your device for a specified period (from days to years) and are used to remember your preferences across multiple visits.
4. First-Party and Third-Party Cookies
First-Party Cookies: These are cookies set directly by BrightBrain AI on your browser. We use these to enhance your experience and analyze how you use our services.
Third-Party Cookies: These cookies are set by third-party services we use, such as analytics providers, payment processors, and advertising networks. These third parties use cookies to track your activity across the web and provide services on our behalf.
5. Tracking Technologies
In addition to cookies, we use other tracking technologies:
- Web Beacons: Small invisible images used to track page visits and user behavior
- Pixels: Similar to web beacons, used to track conversions and ad performance
- Local Storage: Browser storage that persists data longer than cookies
- Log Files: Server logs that record visitor information like IP addresses and pages accessed
6. Purpose of Cookies
We use cookies for the following purposes:
- • To authenticate you and maintain your session
- • To remember your preferences and settings
- • To analyze website traffic and user behavior
- • To improve website performance and functionality
- • To deliver personalized content and recommendations
- • To measure the effectiveness of marketing campaigns
- • To prevent fraud and enhance security
- • To comply with legal requirements
7. Third-Party Services
We work with the following types of third-party services that may use cookies:
- Analytics Providers: Google Analytics, Hotjar, and similar services to understand user behavior
- Payment Processors: Stripe, PayPal, and other payment providers
- Email Service Providers: Mailchimp and similar platforms for email marketing
- Advertising Networks: Google Ads, Facebook Ads, and other ad networks
- Customer Support: Intercom, Zendesk, and similar platforms
Please review the privacy policies of these third-party services to understand how they use cookies and your data.
8. How to Control Cookies
You have the right to control how cookies are used on your device. Here are your options:
Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- • Block all cookies
- • Allow only first-party cookies
- • Delete cookies when you close your browser
- • Receive a notification before a cookie is stored
Do Not Track
Some browsers include a Do Not Track (DNT) feature. While we respect DNT signals, note that not all services honor this preference.
Opt-Out Tools
You can use third-party tools like the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) to opt out of targeted advertising.
9. Consequences of Disabling Cookies
Please note that if you disable cookies, some features of our website may not function properly, including:
- • Login functionality and user authentication
- • Shopping cart functionality (if applicable)
- • Saved preferences and personalization
- • Certain interactive features
However, essential cookies cannot be disabled as they are required for the website to function.
10. GDPR and Privacy Compliance
For users in the European Union and other jurisdictions with privacy regulations, we comply with applicable laws including the GDPR. We:
- • Obtain your consent before placing non-essential cookies
- • Provide clear information about cookie usage
- • Allow you to easily withdraw your consent
- • Ensure transparent cookie management
- • Implement appropriate data protection measures
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website following such changes constitutes your acceptance of the updated Cookie Policy.
12. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
BrightBrain AI
Email: admin@brightbrainai.com
Email: contact@brightbrainai.com
This Cookie Policy is part of our commitment to transparency and helping you understand how we use technology to improve your experience on our website. For more information about our data practices, please see our Privacy Policy.